1 reviews | Active since Jan 2013
Points for speed workouts
I have send numerous queries regarding speed workouts that don't get any points since 5 January.<br> <br> These are some of them (reference numbers):<br> ***<br> ***<br> <br> Vitality takes forever to reply and when they reply the reply is useless, like this:<br> <br> >>Please note that points were correctly allocated for the screen shot attached. Please refer to [URL Removed] under Gym and Fitness to view our troubleshoot page on how we <br> >> calculate Average Speed as opposed to Average Pace. <br> <br> The reply is useless because:<br> 1. I still don't have any points for 5 January<br> 2. There is just one type of conversion from \pace\" to \"speed\". For example, 6min/km = 10km/h you can't have anything else!<br> 3. The average speed on discovery's screenshot qualifies! so why that statement.<br> <br> For the life of me I can't understand why Discovery can't fix this?<br> <br> <br> <br> "
Thank you for your comment.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your comment.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
