1 reviews | Active since Aug 2011
Point Changes (Again) Shame on you!
You are changing the rules!<br> I specially got an apple watch so that I can get exercise. You changed the rules. This is not fair as you are making it harder and harder to reach those point goals- unrealistic. <br> <br> I signed up for what you had to offer. Who gives you the right to now make those changes. Surely this is not allowed. I will take it up with the consumer act and lay an complaint. <br> <br> I agreed to apply for the apple watch and reach my goals on what you indicated. You now make it very difficult to reach those goals. If I knew you where going to make changes I would never have signed up for discovery/vitality or anything else. <br> I have read your other statements to people who too have complaint about the same issue. You are not resolving the problem. You state that there are other ways in reaching those goals. But those goals are unrealistic. I used to do at least 5000 steps a day to get my 50 points a day = that has been taken away. I also aimed for my 12500 steps on a weekend for an extra push = those points are taken away. <br> I work long hours and to now expect that I have to do 10 000 steps a day - unrealistic.<br> My whole family now has signed up - just to be disappointed.
Thank you for your post.
Vitality is a dynamic programme in which the behavioural economics model is designed to consistently encourage you to improve your health. As a scientific-based wellness programme we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward Vitality members for clinically relevant and verifiable exercise in order to help them improve their health and wellbeing.
It is internationally recognised that 10 000 steps is the daily number that adults should be aiming for in order to make health gains. The aim of Vitality and Vitality Active Rewards is to encourage and motivate our members to exercise more often, more days of the week. By making your daily target 10 000 for 100 points, we hope to encourage more members to reach this target as well as encourage you to do this on a regular basis which is consistent with global exercise standards.
It is possible to earn up to 700 points a week by tracking your steps with any of our partner apps and devices. Members can earn more points in a day when their goal increases beyond this level including parkrun, heart rate tracking, and Vitality race events.
Regards
Vitality
Thank you for your post.
Vitality is a dynamic programme in which the behavioural economics model is designed to consistently encourage you to improve your health. As a scientific-based wellness programme we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward Vitality members for clinically relevant and verifiable exercise in order to help them improve their health and wellbeing.
It is internationally recognised that 10 000 steps is the daily number that adults should be aiming for in order to make health gains. The aim of Vitality and Vitality Active Rewards is to encourage and motivate our members to exercise more often, more days of the week. By making your daily target 10 000 for 100 points, we hope to encourage more members to reach this target as well as encourage you to do this on a regular basis which is consistent with global exercise standards.
It is possible to earn up to 700 points a week by tracking your steps with any of our partner apps and devices. Members can earn more points in a day when their goal increases beyond this level including parkrun, heart rate tracking, and Vitality race events.
Regards
Vitality