ES
Elrise S

1 reviews | Active since Feb 2017

07 Feb 2017, 07:33

PLEASE FIX THE SYSTEM

<p>With Discovery itself, I have no problem, but I HATE the system! I use the app to track my vitality points/gym visits and weekly goals etc, thats the whole idea right?</p> <p> </p> <p>But my points just never show up in time and when I called the customer centre, the lady said that the delay of points is up to seven working days? Really???? Than what is the use of the app for if I am not able to track my points and weekly goals? </p> <p> </p> <p>Discovery ... FIX YOUR SYSTEM!</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply07 Feb 2017, 09:42
Official

Good Morning Elrise,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team