Pathetic Vitality does it again

on several occasions, plays have not been loaded, points events have not been loaded and this week is no exception. As a user of this vitality/discovery app, I have to wait two weeks for plays and points to be uploaded/updated which is bull****. This has been going on for the last 2 periods and predates it and all your agents do is offer a hollow apology and that's that. It's actually bull****. Having a single system glitch is perhaps unavoidable but several glitches? NO.

Either there's a flaw with your developers (which in and of itself is ludicrous considering the millions and millions discovery makes off of people but it wouldn't shock me since the problem persists) or this ongoing issue is simply not important to this company. To add insult to injury, I won't get a response to this until Monday 17 Feb because your email turnaround times are disgraceful. You overpromise and under deliver. Of that, there is no doubt.

Will I get my play loaded today? The day it should actually reflect. A unicorn sighting is more likely....