Pathetic services and lies.

I have been on gold status for the past 3 years. Discovery did not award me with diamond status, instead in November / December 2019 Vitality reduced it to silver. When I complained about it, they sent an email in December 2019 to apologise and stating that I have reached gold status for 3 years and that I will be on diamond status in 2020. It is almost February and still Vitality has not rectified my status. Now suddenly I have not reached gold in 2018. I know for a fact I had as my friend still had to exercise on the last day of 2018 to reach gold. 3 years of hard work for nothing! Discovery New Business Department is not much better. Discovery is just like another state department. I am going to cancel all my products (which are many) with Discovery as I am not interested in a company with pathetic service.