Pathetic service from Discovery Vitlity Mall

Absolutely pathetic. I have been waiting for over 1 year for Vitality to deliver the last issue of the 6 magazines that I have subscribed for. I subscribed for these 6 issues in August 2013 and have had to follow up for each and every issue about 10-15 times each time and yet, they still do nothing about it. I'm absolutely fed up. It's the only benefit that I have app**** for on my Vitality and yet, I get such bad service from them. Please please just deliver my last magazine so that I never have to call you again. I honestly believe that you get much better service from government institutions. I do not have the time in my life to follow up for a benefit that I subscribed to in terms of my Vitality membership. Please get it sorted out as you cannot keep blaming your suppliers. If your supplier is a problem, then surely you should change your supplier. I am not prepared to wait another 7 days as this is what I keep getting told and yet again, I don't get delivery of my magazine. It's so much easier and pain free to purchase a magazine from a shop. A word of advice, don't subscribe to any magazine despite discounts offered as it comes with a lot of pain following up all the time....