Pathetic service

Pathetic treatment from the head of discovery named Amanda. To date I have still not received a call from her after leaving over 20 messages. So now I fully understand why some of the staff has the same attitude. If the head is not right how can the body function. I was asked to accept a gift voucher to shop online at takealot. I was forced to go to their service provider only as I wanted to upgrade my items claimed and forced to pay the difference to their service provider no matter how high their items costs. I was unable to scout around for prices with games etc. They get away cos when one complains they all cover up for each other including Jacqueline Naidoo..