Pathetic service and no delivery for paid subscription

<p>On the 17 of November 2016 i took out a magazine subscription for Stuff magazine (Order number: VM ********** 76) through Vitality mall.</p> <p>Payment was made via Credit card.</p> <p> </p> <p>A month later i get emails about non payment, to which i reply to with proof of payment. The next month i get an email again about payment, i send them the proof again. This is now 2 months into the subscription and i have yet to receive a single issue of said magazine.</p> <p>Emails were sent every month from Jan 2017 querying the delivery [ ********** E6CE-05EE] every time i would get promised that I will receive it the following month. It is now June 2017 and I am yet to get a single issue.</p> <p>Absolutely pathetic service! </p>