1 reviews | Active since Dec 2015
Pathetic service
<p>I complained about my points about 3 months ago, that was rectified. Now my points have disappeared again and my status downgraded. I also have not been receiving my refunds. Why is this such a struggle year in and year out! </p>
Dear Boipelo
Thank you for your post.
We have escalated this query to one of our Vitality Specialists to contact you and assist.
Regards,
Discovery Vitality
Dear Boipelo
Thank you for your post.
We have escalated this query to one of our Vitality Specialists to contact you and assist.
Regards,
Discovery Vitality
I was contacted after 6 days from putting this post up. I was requested to send in my son's birthcertificate which I sent to Ryno Goliath on the 14th of September. There has been deafenening silence since then. I need the following to be corrected and for confirmation to be sent to me:
1. All my points activity to be reviewed and my points allocated accordingly, all my activities for the entire year are not reflecting.
2. My cash backs to be paid according to the corrected Status. My last cash back was in May 2016 a fact I have raised with Ryno.
I was contacted after 6 days from putting this post up. I was requested to send in my son's birthcertificate which I sent to Ryno Goliath on the 14th of September. There has been deafenening silence since then. I need the following to be corrected and for confirmation to be sent to me:
1. All my points activity to be reviewed and my points allocated accordingly, all my activities for the entire year are not reflecting.
2. My cash backs to be paid according to the corrected Status. My last cash back was in May 2016 a fact I have raised with Ryno.