aA
alunwmarchant A

1 reviews | Active since Jul 2014

01 Jul 2017, 13:30

Pathetic Service

<p>Absolutely atrocious company. Worst company I have ever had the misfortune of having to deal with. They dont bother responding to emails and have yet again cancelled my membership of Vitlaity for no reason whatsoever. Shocking organisation</p>

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Replies (3)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply03 Jul 2017, 09:43
Official

Dear Alunm

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply04 Jul 2017, 11:34
Official

Dear Alunm

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

aA
alunwmarchant A's update04 Jul 2017, 11:57
Reviewer Update

Please note that my concerns were not addressed - I simply got informed that I can change my broker??!! Someone I never appointed in the first place. And they cannot answer my Vitality questions. This goes from bad to worse.....