SA
Sumaya A
1 reviews | Active since Jan 2014
28 Apr 2015, 08:23
Pathetic Service
I had medical aid with Discovery and this was cancelled effective 31 March 2015.I have a life policy and requested my Vitality to be moved.I have spent over R500.00 in airtime calling Discovery to make sure the Vitality is in order!I am told that this is active.Lo and behold I cannot access the gym WHICH I PAID FOR!!! and the Ster Kinekor service notes that MEMBERSHIP CANCELLED!!<br> <br> I was also told that I need to add my kids to the policy which I have no idea why it wasnt done in the first place.ALL i WANT IS MY GOLD STATUS REACTIVED AND ALL MY POINTS READDED!!THIS IS NOT TOO MUCH TO ASK!!!<br> <br> i AM SICK AND TIRED OF BEING SHUNTED AROUND!!!
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Replies (1)0
Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
28 Apr 2015, 12:31Hello SumayaAdams24,
Thank you for your post.
I am investigating this matter and will give you feedback shortly.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I am investigating this matter and will give you feedback shortly.
Regards
Sipho Mathe
Discovery Vitality
Discovery Vitality & Vitality Mall's reply28 Apr 2015, 12:31
Official
Hello SumayaAdams24,
Thank you for your post.
I am investigating this matter and will give you feedback shortly.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I am investigating this matter and will give you feedback shortly.
Regards
Sipho Mathe
Discovery Vitality
