Patethic Service & Lack of Commitment

Item: Discovery Vitality & Vitality Mall
Rating: 1

I placed and order for mens health 12 month issue in December 2016, to date i have not recevied 1 issue, its february 2017, each time i inquire, its anew story, at first inwas scheduled to receive Jan/Feb 2017 issues together, then is changed to only receving Jan 2017 issue, i was shceduled to receive this in the last week of Jan 2017, i fillowed up then i was suppose to receive it on the 04/02/2017, delivered to my house, now there is a new story, i will receive a collection slip to pick up from the post off, should the postman not be able to deliver..Sandy Sibeko | VitalityShop Service Desk is the unhelpful person at the customer service, who just cannot give me a direct answer Good day Lee Ann, My apologies for the delayed response , I was awaiting for feedback. Please take note the postal service used is as follows: Benoni CBD S A Post Office Address: 51 Ampthill Ave, Gauteng, 1501, South Africa City of Benoni Post Office box: 2334, Benoni, 1500 Phone number: ********** , Fax: ********** Please be advised there is no tracking number for normal mail, a collection slip is sent to your address if there is no access for Postman to deliver. For any other queries please do not hesitate to email me Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 06 Feb 2017 00:57:13 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Please send me the tracking number, and post off sent to, this is unacceptable Lee Ann Govender Apex Cordset Technologies www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 06 February 2017 09:54 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do .apologize for the inconvenience which you may have experienced in this matter. Please be advised I have made follow up with the supplier and as confirmed the issue was posted on the 18 January 2017 through the Post Office service. I have requested a different packaging for the magazines to be used. For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 06 Feb 2017 00:54:09 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do .apologize for the inconvenience which you may have experienced in this matter. Please be advised I have made follow up with the supplier and as confirmed the issue was posted on the 18 January 2017 through the Post Office service. I have requested a different packaging for the magazines to be used. For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Sun, 05 Feb 2017 22:32:13 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good Morning, I have not yet received my first issue, I will be taking this to Hello Peter!! Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 01:13:29 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Should I not get delivery by the mentioned date below, I will be in contact with Hello Peter, to discuss the bad customer service, inability to give full and correct information, received from VM. Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 01:07:11 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:42:06 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Ok, so when can I expect delivery?? Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:38 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:37:46 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:42:06 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Ok, so when can I expect delivery?? Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:38 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:37:46 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: Lee Ann Govender ********** /> Sent: Sun, 05 Feb 2017 22:32:13 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good Morning, I have not yet received my first issue, I will be taking this to Hello Peter!! Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 01:13:29 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Should I not get delivery by the mentioned date below, I will be in contact with Hello Peter, to discuss the bad customer service, inability to give full and correct information, received from VM. Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 01:07:11 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:42:06 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Ok, so when can I expect delivery?? Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:38 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:37:46 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you Good day Lee Ann, My apologies for the delayed response , I was awaiting for feedback. Please take note the postal service used is as follows: Benoni CBD S A Post Office Address: 51 Ampthill Ave, Gauteng, 1501, South Africa City of Benoni Post Office box: 2334, Benoni, 1500 Phone number: ********** , Fax: ********** Please be advised there is no tracking number for normal mail, a collection slip is sent to your address if there is no access for Postman to deliver. For any other queries please do not hesitate to email me Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 06 Feb 2017 00:57:13 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Please send me the tracking number, and post off sent to, this is unacceptable Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 06 February 2017 09:54 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do .apologize for the inconvenience which you may have experienced in this matter. Please be advised I have made follow up with the supplier and as confirmed the issue was posted on the 18 January 2017 through the Post Office service. I have requested a different packaging for the magazines to be used. For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 06 Feb 2017 00:54:09 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do .apologize for the inconvenience which you may have experienced in this matter. Please be advised I have made follow up with the supplier and as confirmed the issue was posted on the 18 January 2017 through the Post Office service. I have requested a different packaging for the magazines to be used. For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Sun, 05 Feb 2017 22:32:13 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good Morning, I have not yet received my first issue, I will be taking this to Hello Peter!! Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 01:13:29 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Should I not get delivery by the mentioned date below, I will be in contact with Hello Peter, to discuss the bad customer service, inability to give full and correct information, received from VM. Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 01:07:11 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:42:06 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Ok, so when can I expect delivery?? Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:38 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:37:46 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:42:06 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Ok, so when can I expect delivery?? Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:38 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:37:46 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: Lee Ann Govender ********** /> Sent: Sun, 05 Feb 2017 22:32:13 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good Morning, I have not yet received my first issue, I will be taking this to Hello Peter!! Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 01:13:29 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Should I not get delivery by the mentioned date below, I will be in contact with Hello Peter, to discuss the bad customer service, inability to give full and correct information, received from VM. Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 10:07 AM To: Lee Ann Govender ********** /> Cc: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 01:07:11 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Please expect delivery of your first issue anytime this week. Should you not receive it by latest Friday 2017/01/03 please do not hesitate to email. Have a lovely day Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:42:06 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Ok, so when can I expect delivery?? Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:38 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:37:46 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for getting back to me. Please be advised your subscription commences with the February 2017 issue. Your subscription code is BP ********** and will be delivered at the following address: Complex: The Fountains 09 The Planets Village-Unit 09 Harpur Avenue Benoni 1501 For any other queries please do not hesitate to email me. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: Lee Ann Govender ********** /> Sent: Mon, 30 Jan 2017 00:21:49 -0700 To: Vitalityshop Service Desk ********** /> Subject: RE: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Vitality Mall - Order Confirmation # : VM ********** 35 Lee Ann Govender Apex Cordset Technologies Office: +27 11 ********** ********** ********** /> www.apex-leads.co.za<http://www.apex-leads.co.za/> [Apex logo_controller (640x241)] From: Vitalityshop Service Desk ********** /> Sent: 30 January 2017 09:19 AM To: Lee Ann Govender ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk [Image removed by sender.] From: VitalityShop Service Desk Sent: Mon, 30 Jan 2017 00:18:54 -0700 To: ********** /> Subject: [0C3-202199EF-0590] Discovery Vitality - Contact us | vitalityshop Contact Form Good day Lee Ann, Thank you for contacting us. I do apologize for the inconvenience which you may have experienced in this matter. May you please provide me with your order number in order to assist you. Awaiting for your soonest response. Kind Regards. Sandy Sibeko | VitalityShop Service Desk From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you From: LEE ANN GOVENDER ********** /> Sent: Sun, 29 Jan 2017 23:30:07 -0700 To: service ********** /> Subject: Discovery Vitality - Contact us | vitalityshop Contact Form - https://u ********** .ct.sendgrid.net/wf/click?upn=a7qGyze2ZpG-2FHaKDX9efoOXMfTigci8y1y-2FAHJBIfzAt4t3CSdtfRvbTCiRXagby_6FSU9BbKR-2FUZc7yN-2FOAYhIQzAMC4BQ8BMDvBFHpgg5eQcNFZYnLMZNtCjNFZ5Xhf44X-2Bz4xpSSv0itm1SMlb6CtSaGjCU2LRMBBQPHWs16j6PG6CyfF-2FWDRBfLtm5rZApk-2B-2FxmT0t9NF-2FEopRGd3srgyFhIQqC18pElWDTyj81NonFldjS7ZRm23xXo3gD9rMSA2-2BF6-2BtczslvSkGVRMTdWZkLapwBNV456KhXb-2F-2BcU-3D Contact us Your Name: : Lee Ann Your Phone: : ********** 141 Your E-Mail: : ********** - ********** Subject: : Unsatisfied Message: : Good Day, I am highly annoyed by the service that I am receiving from VM, regarding my subscription, when I initially called to follow up on my order, iw as told I will received a double edition Jan/Feb, last week was told a different story, also the receiving date keeps getting pushed out further, an I actually going to receive this order, as it was meant to be a gift for my husband Thank you

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Replies (1)

Discovery Vitality & Vitality Mall's replyOfficial

06 Feb 2017, 15:43

Good Day DenzLee,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team

Discovery Vitality & Vitality Mall's reply06 Feb 2017, 15:43

Official

Good Day DenzLee,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team