Paid R600 watch activation fee, no stock available

<p>Good day,</p> <p>I am a vitality member ********** 145 making use of Vitality Active Rewards. I signed up for the Apple Watch (series 2) benefit on 17 October 2016.</p> <p>I have thus far been unable to source an Apple Watch Series 2 anywhere in South Africa. There simply is no stock. I only have time until 17 January 2017 to get the watch before I lose my R600 activation fee.</p> <p>I paid the R600 being under the impression that I will get a watch. I do not see why I should be penalized. Is there a way that I can opt-out of this until such time that stock becomes available and have my R600 activation fee returned?</p> <p>Please advise.</p> <p>Kind regards,<br />Johan</p>