CO
Christopher O

1 reviews | Active since Mar 2009

24 Jun 2015, 12:58

Notice of cancelation with immediate effect

To whom it may concern,<br> <br> I can called your call centre today to cancel my vitality membership. I was told that my request will be sent to the relevant department and that they will then contact me within the next 5 days regarding my cancellation.<br> <br> I do not accept that. I am cancelling my membership today with immediate effect. I do not want to wait for someone on your side to phone me to cancel my contract. What happens if I cannot take the call? Does my membership still get cancelled? <br> <br> Your supervisor, Patience Thwala has informed me that someone will call me today.<br> <br> Regardless of someone calling me, I repeat, I am cancelling my membership today with immediate effect. <br> <br> I would like you to email me confirmation that my vitality account has been cancelled.<br>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply24 Jun 2015, 15:10
Official
Hello oceans24,

Thank you for your comment and for bringing this matter to our attention.

We have requested that a Vitality Specialist contacts you to discuss.

Regards

Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality