Not trasferring my Benefits!!!

I transferred my benefits from my Health policy to my Life policy in March! My Benefits were Conveniently NOT transferred, and have since been paying for FULL fees, and each time I have been to Sterkinekor I was charged for 4 Full tickets to Watch 3D movies! <br> <br> I eventually get hold of Discovery Vitality and was assisted by a decent gentleman, Rasigan who apologised and advised that my gym benefits will be reactivated and I will be refunded.he got back to me a number of times, I have NOT received the Refund as yet but I will be a bit patient with that.The problem I have is with the Executive Office where I have been contacted by two consultants, Kimberley and Patience Thwala who now Insist that I need to look for Proof of Payment to prove that I watched Two Movies with my Family and had to pay the Full amounts Each Month! I Can give you Proof but I WILL NOT be Inconvenienced Any Further! You Have NOT transferred my Benefits, You Inconvenienced ME! You charged me for two months on my Gym Benefit and a further R350 odd at a time where I had to pay for full movie tickets and NOW u want me to STILL go Back and Find YOU PROOF so you can DO your JOB!!!!? HIGHLY IRATE!!GET this SORTED OUT