Not resolving Vitality Active Query

Ref *** and ***. (sent 23 March!)<br> STATUS of inquiry ***<br> <br> Due to your system problems my Garmin activities was not recorded, I did not receive my rewards and I received a mail now saying that you will try to collect a premium for my apple watch. <br> <br> As per my mails, that included proof of my activities, I will reject ANY premiums you try to collect if I received all my goals.