Not allocating points correctly for Fitbit

I have bought a fitbit to benefit from daily walking and according to the discovery website, points should be awarded from 5000 steps on wards. I realised that many of the days where my steps are only between 5000 - 7499, my 50 points do not get allocated, yet the points from 7500 on wards are always allocated during the next few days. I made discovery aware of this and was then informed that this issue has been fixed, yet my points are still not allocated...this is very frustrating. I already am on Diamond status but it is the principle of it...Please fix this issue before the new year!