Nonsensical PAP Smear and Mammogram

I keep getting messages to get a PAP smear and mammogram done within the next two weeks. I contacted Discovery Vitality to tell them that I have very recently had a PET scan done, which is far more accurate than either a PAP smear or a mammogram, and asked whether this would replace them and whether I could be credited the points on these two items.

The woman that I spoke to was adamant that only a PAP smear or mammogram counted, so I asked to speak to her supervisor. I was placed on hold for an interminable amount of time and eventually hung up.

Surely Discovery would like to save the expense of these two tests in a case like this? It makes no sense to go for these tests when I am willing to submit the results of a very recent PET scan.

It would also behove Discovery to train its consultants to monitor calls to ensure that they've been successfully transferred. It doesn't work when a call is transferred and the caller is left hanging with no connection and no feedback.