Non-payment problems

My payment failed beginning of Feb. I waited until 11 Feb to see if I'll get a phone call. Didn't get anything. So, 11 Feb I sent an email requesting the payment details. I only now saw that I got an email on 13 Feb (must have gone into spam). However, I called a couple of days ago, speaking to an agent, who said that they'll deduct a double payment next month, and that that's not an issue at all.<br> <br> I just got an SMS stating that my health membership is cancelled due to non-payment.<br> <br><div><em>(Supplier name changed from The Prophecy Shop to Discovery Vitality &amp