Non-payment of Healthy Gear Benefits

<p>I queried why I am not receiving my Healthy Gear cashbacks. At first I was told that a different card was linked to my profile, but at the end of the billing cycle the purchases made on my card will be recalculated and paid.</p> <p> </p> <p>Unfortunately this was an empty promise. When I queried the cash back payment again I was told that it will not be paid.</p> <p> </p> <p>I send an email (# ********** 403#) requesting clarification on 22 May 2017, but have not received a response from Discovery.</p> <p> </p> <p>I am not satisfied with the response received regarding my Healthy Gear benefit.</p> <p> </p> <p>To date Discovery have not confirmed why the incorrect card was linked to my profile. Who is to blame for this?</p> <p> </p> <p>The Discovery Vitality Cash Back benefits are heavily reliant on cards/accounts being linked correctly. I have no means to verify this information.<br /> </p> <p>Your response means that any benefit will be forfeited, if Discovery captured the incorrect information. Now this is a nice way for Discovery to save some money by not paying benefits to its clients.</p> <p> </p> <p>I still expect my Healthy Gear cash back to be paid as soon as possible.</p> <p> </p> <p>I again requested feedback 31/05/2017 and 05/06/2017, to no avail.</p>