CR
Charl R

1 reviews | Active since Feb 2010

15 Apr 2015, 11:17

non existing Hotel collection list

I saw a report by another user of the non existent (but well advertised) Vitality Hotel Collection. Discovery is using false advertising to gain publicity but cannot come to light with a list of hotels available under this benefit to members. This list does not actually exist and notwithstanding the response from Discovery in June 2014 that this will be sorted out (the typical generic **** response you always get) nothing has been done to sort this out. The lame excuse of hotels being added and removed from the list constantly is nothing short of pathetic. If a hotel drops off, remove it - the internet is real time!! Why falsely advertise these benefits but then make it as difficult as possible for a qualifying member to find a hotel on the Kulula website? Kulula obviously merely blames Vitality and Vitality blames Kulula. Good old throw the hands in the air and claim uselessness trick.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply15 Apr 2015, 14:34
Official
Hello Charl9,

Thank you for your post.

As discussed, I will supply you with the required information. This will be forwarded to your inbox shortly.

Regards
Sipho Mathe
Discovery Vitality