1 reviews | Active since Jan 2011
No Vitality if you cant access the benefits
Dear Discovey,<br> <br> I am a member in good standing and have most of your products, including the short and long term insurance, medical aid and the discovery card. I am also going onto diamond status next year. <br> <br> At present i am completely dismayed and disillusioned at your percieved benefits:<br> <br> the vitality benefits: hotel collection: completely appalling, can never get dates, the dates are restrictive and never available. just getting to the hotel collection on the KULULA website is not user friendly at all and actually a complete pain<br> <br> the vitality benefits: international flights: each and every date that I chose to travel on emirates to Dubai (not even another destination) does not work. I cant book any flights!!!!! Why should this be so restrictive that i need to book 3 months in advance? that is just crazy.<br> <br> Bottom line discovery : the marriage with Kulula is not working. it is frustrating and not user friendly. I am beginning to wonder if this is purposely set up to avoid people from making use of the products. I am considering shopping around.<br> <br> Discovery insure: the revamp of the dashboard makes it very difficult to actually get any proper points, and the insurance is expe
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and we will contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and we will contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
