No support regarding watch to app error

<p>I've lodged several error reports with vitality over the last two weeks regarding my workouts not registering on your app. Despite several attempts I received no feedback. What do you suggest I do more to get a resolve on this? Your response time is shocking even on the times you do get back to clients. </p> <p>You've built discovery on a platform that encourages activity which gets tracked in various ways but then leave us hanging when your system fails? I notice on hallopeter that I am not the only person experiencing this problem, so it seems to be a trend in your non delivery on service.<br />You cant expect your client to manual take screen shot of every workout and log it via email, in the hope that they may or may not get the points for it. THIS IS REDICULOUS! </p> <p> </p> <p>Please tell me how to resolve this?! </p> <p>Here is my reference numbers ********** 077, ********** 077, ********** 077, ********** 077</p>