CW
Cornel W

1 reviews | Active since Aug 2010

10 May 2017, 14:01

No smoothies

<p>I have been unable for the past week to view the digital card of the smoothie received for reaching my goal for the week ended 28 April. I reported to my broker - call reference ********** 0365 - who advised that Discovery can't help them and I must phone myself.</p> <p> </p> <p>I presume it is to direct me where to go, but I have successfully chosen the rewarde and viewed the card many times in the past.</p> <p> </p> <p>The application stops and go to a black screen advising that the application has stopped and then I can click to report this, which I have done many times as well.</p> <p> </p> <p>Please advise what to do and if the smoothy expiry date could be moved on as I have been unable to get the code.</p> <p> </p> <p>Also, I am reluctant to choose today's reward (for reaching my goal week ended 5 May).</p> <p> </p> <p>Thank you</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply10 May 2017, 16:33
Official

Good Day Cornel,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team