No service

<p>I have submitted multiple requests to Discovery Vitality (DV) to look into the ceasure of my Sterkinekor benefits. Sterkinekor have stated that the problem lies with DV blocking the benefit. And I contacted them accordingly.</p> <p>To date, I have received one phone call from an agent who only told me to try book tickets online again, which of course did not work. The membership card is still blocked. I have sent yet another email to their service centre which has still has not been answered. The first email took 10 days (and a follow-up) from myself to get a response. I have a feeling this second request will take just as long, if not longer.</p> <p>I am sorely disappointed with the poor service since this is not my only prblematic encounter with this department.</p>