1 reviews | Active since Mar 2015
NO SERVICE
We took out a Discovery Policy effective from 01.01.2013 - we we're advised to apply for a blue credit card to help accumulate Vitality points. 3 months later our card still hasn't arrived. My husband phone them and apparently they had the wrong address. Now, more than 2 years later, we still haven't received a card or a follow up phone call or anything!<br> Over the last 2 years I've tried a few times to link my PnP card and Clicks card to my Vitality card for points and cash back, without any luck. Every single time it says there is a technical error and I should try again later. Seems like a gimmick, because obviously if I can't register, it saves them money.<br> I am extremely dissapointed in Discovery and I wonder if it's worth it to spend so much money with a company that obviously knows nothing about customer service. If they can't get the basics right, how is it going to be they day they have to pay out our money??? <div><br></div><div><em>(Supplier name changed from Discovery Life to Discovery Vitality &
Thank you for your post.
I have requested that our Discovery Card team look into the delivery of your blue card. Someone will contact you shortly to assist in that regard.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I have requested that our Discovery Card team look into the delivery of your blue card. Someone will contact you shortly to assist in that regard.
Regards
Sipho Mathe
Discovery Vitality
