No response to enquiry on Vitality Baby benfit

I've logged a mail enquiry regarding the vitality baby benefit to seek clarification on what benefits there are for single dads, during the pregnancy stage.<br> <br> Refer to mail Webref#***, as well as the reference number received for this enquiry \The reference number for your query is ***."<br> <br> What I find disconcerting is that there's been no progress or no follow up at all on this"