1 reviews | Active since Jun 2013
No response to delivery failure
<p>In mnay I renewed and subscribed to both RW and Marie Claire respectively. My first magazine dispatch was 2nd week in September, this neing a September issue which according to servic standard should be delivered last week of the previous month. I have yest to receive Oct issues and there has been no sense of urgency. I wish to now cancel both suibscriptions, and be re-imbursed immediately as I refuse to go thru this process every month. This is unacceptable!</p>
Good day Salie,
Thank for contacting us.
We have escalated your query from to the Discovery Mall team to contact you and discuss.
Regards,
Vitality Team
Good day Salie,
Thank for contacting us.
We have escalated your query from to the Discovery Mall team to contact you and discuss.
Regards,
Vitality Team
I do not wish to be contacted via e-mail nor do I wish to be dealt with a call centre agent. This ongoing client complaint should now be addressed with a senior official as service is clearly not something dealt with pride in this department.
I do not wish to be contacted via e-mail nor do I wish to be dealt with a call centre agent. This ongoing client complaint should now be addressed with a senior official as service is clearly not something dealt with pride in this department.