No response

Having issues where the payment notifications for Healthy Food via sms from Discovery do not tie up with the actual payments deposited in my bank account, I submitted a query to Discovery on 22 January 2021 and apart from the automated response acknowledging receipt of my query, I have not received any communication from Discovery.

Reference Number ***

Trying to follow up telephonically is a nightmare as one is placed in a waiting lists that never seems to end.