NO RESPONSE AND NO RESOLUTION FOR MORE THAN A MONTH!!!!!!!!!!

<p>I AM TRYING TO REGISTER FOR THE WEIGHTLOSS REWARDS SINCE THE TIME IT WAS LAUNCHED, IT HAS MY OLD BMI DETAILS, I WENT TO CLICKS TO DO THE WEIGHT ASSESMENT VERIFICATION AND SENT THE ATTACHMENT TO DISCOVERY VITALITY TO UPDATE IT ON MY PROFILE SO I CAN REGISTER, ITS WEEKS LATER AND STILL NOTHING HAS BEEN UPDATED, I HAVE LOGGED VARIOUS REQUESTS ON THE WEBSITE QUERY AND EMAILED AND CALLED IN SO MANY TIMES, STILL NO RESOLUTION, DISCOVERY USED TO HAVE FANTASTIC SERVICE, I SHUDDER TO THINK WHAT IS GOING ON, ITS NOT ROCKET SCIENCE, WHY SHOULD I GO TO HELLO PETER BEFORE A SIMPLE QUERY IS RESOLVED!!??</p>