No help!

I moved home in Feb and had called in Jan to get the delivery address changed for my Cosmopolitan Magazine Subscirption which I had purchased from Discovery Mall last year. I did not receive my March issue and phone dthe call centre on Monday this week to speak to someone regarding the magazine subscription. I was transferred to wrong extensions and was given wrong numbers even though I had phoned the vitality mall number *** several times.<br> I finally gave up and sent an online query ref nr ***. Still no response even after the advertised 1 working day response time!