bB
bonolo B

1 reviews | Active since Sept 2016

01 Sept 2016, 10:10

No Healthy food card

<p>My husband called to cancel his discovery credit card the beginning of August and it was only removed from the system last week which is poor service as its obvious I need to use my healthy food benefit. Our healthy food was linked to the credit card. Now its month end I dont have a healthy food card I called numerous times about this issue. Last week I spoke to a supervisor called Brian who said the card will be couried by wednesday but I did not receive it. I called in yesterday and was placed on hold for 10minutes the agent then promised to call me back with feedback. I am still waiting and I still cannot buy my groceries poor service.</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply01 Sept 2016, 10:36
Official

Dear Bonolo

Thank you for your post.

We have referred this query to one of our Vitality Specialists to contact you and resolve.

Regards,

Discovery Vitality