No feedback on complaints

After several emails and calls to Discovery Vitality I have no feedback on my open issues. I get told they would come back to me and then I have to sit and wait with no answers.<br> <br> The Issue with my Healthy Gear card has been pending for more than 4 months, I still don't have the card as it has never been delivered to me and they just keep me waiting and waiting.<br> <br> The issue regarding the Movie benefit is related to electronic card not working at the Sterkinekor electronic kiosk. Again after discussing with an agent who explained the issue would be escalated I guess with Sterkinekor I still have no feedback!