No feedback

After 3 calls, last one lasting 35 minutes, still no answers. Three queries Vitality just incapable of sorting out :

Garmin activities do not register with Discovery - ref ********** 569 Fitness Assessment done but Discovery `unable` to open file - MailRef# ********** 693 HIV test done 23/12/2017 - still not allocated

Such poor service! Wonder if I will ever get these points allocated????