No customer care

I have not been receiving my cashback since I closed my discovery bank account. Every time i respond to your emails a new person emails me asking the same stupid questions. It is so frustrating having to explain myself the whole time and I am not receiving any joy in terms of service.

We are now well and truly almost 6 months into the pandemic and Discovery needs to stop using it as an excuse for their bad service. They are ripping people off with their whole "cashback" thing and I am tired of discovery... FED UP!