1 reviews | Active since Mar 2009
No cash back received & Discovery Card linked incorrectly to my profile
<p>I haven't received any cash back from my Discovery Healthyfood benefit since re-joining Discovery in 2014.</p> <p> </p> <p>After correspondence with Discovery Card and Discovery Vitality it came to light that my cash back was paid to a Discovery Card linked to my profile, although the banking details for my cash back are clearly not this account. I haven't had a discovery credit card for years.</p> <p> </p> <p>My cash back was recalculated, but once again paid to the wrong account. Numerous attempts with Discovery Card to remove this account from my profile also remained unsuccessful, although I received confirmation that no such card has ever been issued.</p> <p> </p> <p>Discovery member ********** 31.</p>
Dear Philip
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Dear Philip
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
