CD
Coenie D

1 reviews | Active since Apr 2011

26 Apr 2017, 07:45

No care at all

<p>With reference to my review I wrote 04/04/2017 which has still not been resolved nor did anyone make contact with me about the review I posted. On that review someone even said they tried to contact me...</p> <p> </p> <p>I disagree as there were no message left for me on my voicemail. I also gave that feedback on the review which was to no surprize, also just ignored, just like all my other requests. I submitted an Apple Watch Vitality Active Rewards Benefit transfer on 23/03/2017 and it still has not been resolved.</p> <p> </p> <p>Discovery, you treat your customers the same way as banks and cell phone companies do...you have so many clients, so what does it matter if you don't service and care about one.</p> <p> </p> <p>Thanking you! For no service whatsoever, but boy are you eager to collect the debit order every month or so afraid you won't get it during the festive season that you offer to take it sooner or double debit.</p> <p> </p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply26 Apr 2017, 10:27
Official

Good Morning Coenie,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team