1 reviews | Active since Feb 2017
New Travel Booster totally flawed!
<p>As a Vitality / Discovery Card User, users would always be able to receive an additional 15% discount on Vitality Hotel Bookings made through Kulula.com. As of recently, this "perk" has disappeared altogether. Called Vitality/Discovery Card - who said that my "criteria" caused me to lose out on this benefit. The criteria is as follows: 1) Minimum spend on Discovery Card (mine was OK) 2) Vitality Status (mine was Gold, so also OK) 3) How much you actually claim on your medical aid - I can't remember the exact wording, but apparently I had claimed too much. Where is the connection between a medical aid and a credit card? My argument is, if I was in a major accident, should I just refuse treatment, or not claim, simply because I want discount on a future hotel booking? This is ABSURD Discovery/Vitality - minimum spend and vitality status I can understand - but what does my medical conditions have to do with this?</p>
Good Morning Mr Senekal,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good Morning Mr Senekal,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
