New client - Poor Service on Day 1

I have just joined discovery health. Hoping to start building points for Vitality benefits. Frustratingly I cannot join Vitality via the App or the Website. The App is currently dysfunctional as it just hangs if anything is pressed from the home page.

The Whatsapp Bot is totally useless and should be s****ped! No actual Discovery Health human being agents are available so apparently there is nothing I can do until Monday......not a great start Discovery!