My money

If there is one place I intend to move from it is this company. I cancelled Vitality in the month of December 2015, I received confirmation on the 10 Dec from Kholofelo Marutha, who couldnt pick up the phone instead he ir she decided it was sufficient to send a mail and not speak to a disgruntled client. A debit order went off my account on the 1st and it should have, today I decided to call and find out, Vitality option i waited 15min no response, then I hung up. called spoke to Mervin who nicely transferred me to the incorrect departement where I spoke to Sheldon who decided he will confirm my details tell me im through to the wrong department will transfer and he hangs up.<br> <br> Can SOMEONE IN THAT PLACE CALL ME. SOMEONE WHO WILL RESOLVE THIS MATTER. I DONT EXPECT A MAIL TO SAY YOU ACKNOWLEDGE WHEN YOU OBVIOUSLY DONT KNOW WHAT CUSTOMER SERVICE IS.