DM
Dilip M

1 reviews | Active since Mar 2009

13 Feb 2016, 08:25

Multiply to Vitality conversion

As a result of Bankmed switching to Discovery as their administrators in 2016, I was offered a matching status on Vitality in 2015. I have been on the highest tier (Private Club) on Multiply for the last three years, yet Vitality are only willing to offer me their Gold tier when a colleague of mine who was on Platinum at Multiply was also switched across to the Vitality Gold level. Can you please address as I do not think that you are applying a fair process in respect of the initial offer that was presented to me.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply15 Feb 2016, 07:59
Official
Hello mak3,

Thank you for your comment.

We will investigate this query and contact you to resolve.

Regards,

Kholofelo Marutha
Discovery Vitality