Missing Vitality points since 13 March 2020 - ZERO SOLUTION

I have been trying to get my vitality points allocated for more than a month that was recorded by one of your staff members on the 13 March 20202 that was onsite at MacSteel/ MUR Shipping with absolutely ZERO joy! I had 1 call on the 6 April 202 by Ms Farhaana Davids, unfortunately I was busy doing support with a colleague and couldn't take the call. I rep**** to her email and to date ZERO response and NO points!! I know we are working under trying times but life goes on and work must be done. I need someone to look into it and resolve it. Track down the team leader that was onsite the 13 March and get my points sorted. I even told him that day that all my data didn't pull through. Reference nr *** I am very unhappy about the situation