Missing Vitality Points

By acknowledging the complaint and then ignoring it does not resolve the issue!!! Since September 2015 when Discovery automated the Vitality points to be gathered from various apps I have been phoning and emailing Discovery Vitality regarding missing points. Then Vitality Rewards system was then introduced, which is another nightmare, as the points do not pull through correctly either. On 19 January I received an email stating that there was a problem on the system and a turnaround time could not be confirmed and that I would be awarded 300 points for the workouts I had queried - I have yet to see the points that were supposedly being allocated.<br> <br> Please would Discovery confirm when they will be resolving this issue, as the time spent sending emails and phoning the call centre is definitely outweighing the benefits of having Vitality.