Misinformed and left stranded when requesting assistance to rectify issue

<p>I am a discovery card member for a good view years and recieve my monthly emails directly regarding my account and balances. I also frequently book hotels as i recieve my 15% discount and the last i booked was last year. Yesterday i made a usual booking for easter in Durban and only after i booked realized that i had not recieved my 15% discount using my discovery card. I contacted Discovery and they informed that my discount ended in February 2017. I told them that i was unaware and they said they sent a newsletter. I asked why this was not properly comunicated to me via email directly. they said that it was in newsletter which like the newspaper , no one reads. Neways i asked them if they can now assist me in canceling my booking as i am liable for 50% cancelation. they said no and that i should contact myself . Also the new Travel booster only applies to one member on discovery so both me and my spouse cannot have the booster dispite having seperate cards. I am very disapointed in Discovery. And they are very happy to say" Unfortunately we cannot assit you and is there anything else i can help you with , if not have a nice day"</p>