1 reviews | Active since Jun 2015
Misinformation
<p>I have recently tried to use the car rental benefit with my vitality points. Only to discover that it doesn't apply. On kulula website it states that you need to book 6 hrs in advance but after talking to the vitality consultant I discovered that it is in fact 48hrs. Nowhere on the app or the discovery website could I find this information. It is really disappointing trying to use your benefits only to discover that all the hidden conditions makes it impossible for you to do so. I think these conditions need to be made clear from the start.</p>
Dear Adri
Thank you for your post.
We have referred this query to one of our Vitality Specialists to contact you and resolved.
Your reference number is ********** 472.
Regards,
Discovery Vitality
Dear Adri
Thank you for your post.
We have referred this query to one of our Vitality Specialists to contact you and resolved.
Your reference number is ********** 472.
Regards,
Discovery Vitality
