Lost for words

<p>HelloPeter.....and Discovery</p> <p> </p> <p><br />So here is my story.....</p> <p> </p> <p><br />I do not need a R 14 500 credit limit, actually I don't need the finances at all. I only requested this because of Discovery Vitality poor communication with regards to its policy changes when it come to the Apple watch upgrade. </p> <p> </p> <p><br />When I first activated my Apple watch the requirements was R 10 000 credit limit. My credit limit at the time was R 25 000 (please note i have never missed a payment in 8 years). In February i decided reduce my credit limit as i didn't need the R 25 000. So i drop my credit limit to R 10 000 because that all i needed for the watch. At this stage no one had informed me of the policy change. </p> <p> </p> <p><br />Then came along this wonderful "upgrade your watch by settling your existing one" when i called for the settlements amount, i was not informed of the policy change to R 15000. I settle the watch at R 2200. The the rest is self explanatory. </p> <p> </p> <p><br />So now I have had to apply for a new credit limit, which Discovery card was saying i don't earn enough vs my expenses, however they dont take into account my additional rental income, but then give me a credit increase after 3 weeks of fighting from R 10000 to R 14500 but then say i can get the extra R 500? This is after i app**** for R 15000. </p> <p>So in lue of this i asked them to reverse my Apple watch settlement so i can continue getting it for free, but you guessed it, they cant? </p> <p> </p> <p><br />So what can Discovery do???</p> <p> </p> <p><br />I have spoken to many people and all giving me the run around. I have every single discovery product available, a diamond member since 2007, and a discovery client since 2000, but this how they treat me. Not 1 contact person but impersonal service with no showing any logic, care, ownership or assistance. Just the same old email form "DiscoveryPlatinum Card" or "Barry Sundelson<br />Chief Operating Officer Discovery Vitality"</p> <p> </p> <p><br />So in light of this i would like to cancel or my products from discovery and will be stopping all debit orders as of the end of this month April 2017.</p> <p> </p> <p><br />Thanks for the last 17 years and i'm sad to see that you can have lost your personal attention that set your guys apart all those years. </p> <p> </p> <p><br />So HelloPeter, I will post the Automated reply I get from Discovery and let see if they cant actually cancel my products effectively. </p> <p> </p> <p><br />Kind regards</p> <p>Steve</p>