JS
Johan S

1 reviews | Active since Mar 2016

19 Apr 2016, 15:42

Linking my Polar to Discovery vitality

Hi,<br> <br> I've been in contact with discovery vitality for 8 weeks to link my polar.<br> <br> I have a complaint because of the following reasons:<br> - My polar was linked, but was disconnected by Discovery.<br> <br> - They are ignoring my emails. I'm still waiting for a reply send 11 days ago. This is the second time and I have to remind them about my email.<br> <br> - The keep sending me \solution\", which I've done before contacting them. I also stated in my emails that I've tried all of their solutions. They would then send me reply with the same solution. Meaning they don't even read my emails.<br> <br> Please can someone assist me and fix this problem?<br> "

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply19 Apr 2016, 16:23
Official
Hello Johansmit32,

Thank you for your post.

We will investigate this query with the Fitness Device team and we will contact you to resolve.

Your reference number for this query is ***.

Regards,
Discovery Vitality