Less Compliments, more Complaints (human)

I am writing to say: Unfortunately, very few people (esp here in SA) are remembering to thank Discovery after each and every great support and services, however, thousands jump quickly to submit a complaint once something wrong happened.<br> How many of you wrote on HelloPeter after visiting a pharmacy when Discovery paid for your medicine? How many of you say thanks when your hospitalisation was paid \in full"? Some people may say (well"