lack of response

<p>been trying to resolve an issue with regards to accomodation at tsogo sun maharani durban since the 8th november 2016. the bookings were done via vitality. due to a death in the immmediate family our stay had to be cut short by 2 nights. we contacted tsogosun to ask to postpone these two nights as we are going to be travelling to durban tomoro , 2 december 2016. Management at the hotel said its fine with them as long as i mail discovery as bookings are done through discovery. ive been sent from pillar to post with discovery and tsogo sun and kulula. the only response i am getting from discovery is that the matter is being attended to by the relevant party. i have sent numerous e mails with a delivery and read receipts. a few of them have been read with the normal response that the matter is being attended to and the others were just ignored and no one bothered to get back to me....i am landing in durban tomoro morning and still waiting on confirmation of my stay at the hotel. coulld somebody at discovery please contact me with a postive repsonse with regards to my accomodation</p>