VI
Vinesh I

1 reviews | Active since Mar 2009

14 Jul 2015, 12:15

Kids vitalty discount not honoured

I did my kids(2) vitality health review in May 2015. However only 1 child is receiving the discount for movie tickets. The call centre supervisor insists that only 1 review was done although I have the reports for both reviews. Well done discovery, you have once again ruined a fun family outing

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply14 Jul 2015, 12:49
Official
Hello tushay,

Thank you for your comment and for bringing this matter to our attention.

We have referred this query to one of our Vitality Specialist to contact you and resolve.

Regards,

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality